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OPEX Exchange Agenda Europe 2018

OPEX Exchange Agenda Europe 2018

Download the agenda for the OPEX Exchange Europe to find out more about the interactive Roundtables, workshop-style BrainWeaves and keynote sessions that will be taking place and who will be leading them.

Top 15 OPEX Investment Priorities 2018

Top 15 OPEX Investment Priorities 2018

Ahead of the 2018 Exchange in London this December, attendees were asked what their top challenges were and where they plan to spend their budget over the next 6 - 18 months. Download the infographic to find out more.

The Evolution of The Agile Organisation

The Evolution of The Agile Organisation

ORGANISATIONAL AGILITY IS THE ANSWER TO CHANGE. 


Incumbent businesses around the world face unprecedented disruption. 


For the first time, business leaders are more worried about digital natives than traditional competitors. They recognise they must transform, and fast. Yet in too many instances, organisational agility is lacking. They just aren’t set up to respond to rapid change. 


And as the pace of change accelerates, the risks of inertia are significant. 

7 Step Guide to Operational Excellence

7 Step Guide to Operational Excellence

Operational excellence is no longer the exception, it is the expectation of consumers. Learn how to meet and exceed these expectations with our practical 7 step guide. It provides clear, actionable steps and tips from process leaders on how to achieve operational excellence, independent of allegiances to any particular methodology.

Survive & Thrive: 9 Emerging Business Process Pillars

Survive & Thrive: 9 Emerging Business Process Pillars

The whitepaper clearly and concisely summarizes the most important, nine developments in business process management, explaining what they are and why a reader should care, along with guidance for how to address in their own businesses.  The information is based on the lifetime experience of BPM visionary, Ed Maddock, as well as the 400 years combined process maturity experience of iGrafx employees, with feedback from the world’s leading brands; our customers.

Readers will learn:

  • How to address the new European Union General Data Protection Regulation (GDPR)
  • About emerging digital business transformation and center of excellence (CoE) best practices
  • Along with 6 other key topics
Verint: 2018 Customer Engagement Guide

Verint: 2018 Customer Engagement Guide

Simplify, modernize and automate customer engagement with powerful solutions that can help you drive deeper loyalty, enhance business performance, accelerate processes, and set your organization head and shoulders above the competition. The future of customer engagement is here today.